Mobile & Electrical Products

Shipping & Returns

An estimate shipping box will appear once you have added an item to your Cart. Enter your Post/Zip code or country in the applicable box and it will automatically calculate the postage cost via the AusPost database. It should self adjust if you add or subtract items from your cart. An outline of our International Shipping Rates are below, based on weight. Most items on cellit.com.au have the weight next to them, this is for calculation taking into consideration packaging material and size etc. and not actual weight of the item.
All cost are shown during Checkout prior to submitting your payment details.
Alternatively you can go HERE to calculate cost. (Our Post Code is 2000, ignore dimensions)
Australian Purchases include GST.

An outline of International Postage Rates (To Europe):

0 - 125g = AU$5.00 (Letter Size)
126g - 250g = AU$10.00 (Large Letter Size)
251g - 500g = AU$30.00 (With Tracking)
501g - 1kg = AU$55.00 (With Tracking)
1kg - 2kg = AU$70.00 (With Tracking)
2kg - 5kg = AU$100.00 (With Tracking)

Prices are lower for North America, New Zealand etc.

We recommend that you INSURE your items against loss or damage during transit.
Australian customers can also opt for Express Post during checkout, which has a tracking number.
We cannot take responsibility for any loss/damage that occurs once items have been submitted at the post office.
By Not choosing either of these options you are accepting responsibility for your purchase from point of lodgment at the Post Office.
Any claims you may need to make are between yourself and Australia Post.
We cannot enter into discussion regarding your claim or grievance other than supplying you with Date/time of dispatch and at which Post Office.
If you chose to take out insurance or opt for Express Post, we will assist you with Australia Post to resolve any loss/damage claims.
NOTE: The most vulnerable items appear to be the ones sent to a work or business address, schools, colleges etc. If not using Insured or Express post, where possible please advise us of a private/residential address.

Receive it Quicker >>> by opting for

Express Post

Warranty and Returns

Cellit.com.au only deals with quality vendors. Cellit.com.au products are covered by either a 14 day, 30 day, 90 day, 6 months or 12 months manufacturer’s warranty.
Please refer to the product description on the website as warranty terms differ from product to product. Warranty is valid within Australia only.

Cellit.com.au will replace any product if it is found to have a defect or “dead on arrival” (DOA) within 14 days from the date of dispatch.
Returned products are tested to confirm fault prior to replacing. Buyer is responsible for return postage to us, the shipping method is at your discretion.
Exceptions are items that are offered with a Manufacturers Warranty, in most cases we do not handle the returns as warranty is provided directly by the Manufacturer.
Please be aware if you undertake any repair work yourself or by an unauthorised repairer you will void any manufactures warranty.

For all products which qualify for a replacement or refund, the following procedures must be followed:

  1. Contact Cellit.com.au customer service on service@cellit.com.au:
    • Our customer service will provide a Return Authorisation Number (RAN) and a return address
  2. Please include the following information with your return package:
    • Return Authorisation Number (RAN)
    • Name
    • Order/Reference Number
    • Detailed description of the problem

Products must be returned in the original packing materials with all accessories included.


Our items are always well packed and usually shipped the same day funds are received/cleared
*Cut off Time is 2pm Sydney Time

If you do not hear from us within 24hrs. Please check your SPAM folder. Please contact us via our alternative email address by clicking here: cellit@tpg.com.au
We are an Online business only, most of our communication is via email - we respond promptly to all questions and give urgent requests and existing customers our priority.
Thankyou

Back
Your IP Address is: 54.234.65.78
Copyright © 2018 Cellit. Powered by Zen Cart
Rewards Central